Refunds
Platform Subscription
We provide 7-day refunds of any payments made towards subscriptions. While we try to offer pretty affordable plans for everyone, we hope you can try out the platform in a reasonable amount of time.
If there is an error in sending the payment (eg. incorrect amount) that is not caused by us, we cannot be held accountable to provide an immediate refund. In some certain conditions, we may decline the request.
However, we kindly recommend that you check the pricing plans in more detail to get a better understanding of what you will get before proceeding with any transaction.
Web Services
Regarding our web services (design & development), we provide refunds for any type of projects. It is important to note that a cancelation fee of 20% of the project value will be applied.
This fee is intended to cover various costs associated within the process.
Refunds can be requested a maximum of 72 hours after successful payment. Once we get the request and approve it, you should receive your refund within 1-7 business days.
Keep in mind, there are several stages in Web Design and Development Services (expert hiring). Once the project moves to the development stage after the wireframe is approved, it is considered a complete process.
At this point, it is important to note that any payments made for the project are non-refundable.
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